Privacy Statement (for Robot-Oz)
Protecting your privacy
We are committed to providing you with the highest levels of customer service. This includes protecting your privacy.
Set out below is information that we are required to communicate to our customers.
We recommend that you keep this information for future reference.
About us
We provide robots, robot parts, control cards, sensors, actuators, power supplies and software to schools,
universities, small engineering and hobbyists.
Your personal information
Personal information held by us may include your name, delivery addresses, telephone or mobile phone number and
email address. If you choose to pay for purchased product by credit card, then we will also hold credit card
number and expiration date.
If you choose not to provide certain personal information (e.g. your email address), we may not be able to
provide you with the services you require, or the level of service on which we pride ourselves.
How we collect personal information
We collect personal information in three ways, and these are:
- as a result of you placing an order online using our web site
- as a result of you placing an quote request online using our web site
- as a result of you placing an order by fax
- as a result of you placing an order by mail
- as a result of you placing an order by telephone
How we use your personal information
Your personal information is used to:
- deliver your purchase to you
- to process payment of your purchase
- to analyse our sales history
- to provide you with future purchasing opportunities
When we disclose your personal information
We disclose your personal information to no outside organisation, business or entity
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law.
If you would like to do so, please let us know. You may be required to put your request in writing
for security reasons.
We reserve the right to charge a fee for searching for and providing access to your information.
How to contact us
If you have any questions in relation to privacy, please contact us on 08-9370-3456. This number is a voicemail
(record a message) only. Alternatively, you can write to our Privacy Manager at PO Box 635, Inglewood, WA,
Australia, or by sending an email to
sales@robotoz.com.au
Robot-Oz ABN 19 037 471 185
